# Transfer Agency, VP at State Street

State Street is hiring a Transfer Agency, VP in Taipei, Taiwan. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/bcc7de66-cbd7-4676-9c9b-585608cfca7d).

AI Level 1, AI centrality 0 out of 100. Taipei, Taiwan.

## Details

- Company: [State Street](https://jobsbylevel.com/companies/state-street)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Taipei, Taiwan
- Posted: October 9, 2026
- Apply: https://jobsbylevel.com/go/bcc7de66-cbd7-4676-9c9b-585608cfca7d

## Description

Why this role is important to us: The Transfer Agency Department provides Fund Administration service to numerous Fund management companies covering the full range of shareholder servicing functions including Transaction processing, Reporting, AML and Registration and Payments. The department is responsible for Client and investor document management, processing and quality checking of transactions and updating the registers of clients in response to investor instructions. This role is to perform BAU activities in the TA department in order to ensure that not only Client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met. As a service provider, our Transfer Agency function ensures operational efficiency and seamless experience for our clients across global regions. What you will be responsible for: The Vice President, Transfer Agency, plays a pivotal leadership role in overseeing the daily operations, strategic direction, and regulatory compliance of the transfer agency department. This individual is responsible for ensuring exceptional client service, driving process improvements, and managing a high-performing team to support mutual fund and investment product shareholders Key Responsibilities Provide strategic leadership and direction for the transfer agency team, ensuring alignment with organizational goals and industry best practices. Oversee all transfer agency functions, including transaction processing, shareholder servicing, account maintenance, and recordkeeping. Develop, implement, and monitor policies and procedures to ensure compliance with SEC regulations, AML/KYC requirements, and other relevant legal standards. Foster a culture of client service excellence by maintaining strong relationships with fund managers, distributors, and institutional clients. Lead process improvement initiatives to optimize operational efficiency, reduce risk, and enhance shareholder experience. Manage and mentor a team of managers and associates, providing guidance, training, and professional development opportunities. Coordinate with internal departments such as compliance, legal, technology, and finance to support new fund launches and ongoing business initiatives. Prepare and deliver reports and presentations to executive leadership on key performance indicators, regulatory updates, and operational issues. Represent the transfer agency in industry forums, regulatory meetings, and client events as required. Operations & Client Servicing Oversee day-to-day TA operations including dealing, registration, investor services, settlements, and reconciliations, ensuring accurate and timely processing of investor onboarding, maintenance, and due diligence tasks Ensure accurate and timely processing of investor transactions across global time zones Drive excellence in client servicing through proactive query resolution and process transparency Coordinate with internal and external stakeholders to ensure SLAs and KPIs are consistently met Oversee and enhance AML/KYC procedures to meet both internal standards and North American/local regulatory requirements. Ensure proper documentation and classification of investors for FATCA and CRS reporting. Develop, maintain and enhance policies and procedures related to TA compliance for APAC/North America/ EMEA funds and investors. Identify gaps in the process and enhance controls to mitigate risk. Develop risk free culture. Understanding of reading various reports like Error trend, volume trend, attrition trend and coming up with corrective action plan Compliance and Risk Management Ensure operations comply with all regulatory and internal policy requirements Partner with Risk, Compliance and Legal to ensure controls are embedded and updated Monitor and manage operational risk events, ensuring root cause analysis and action plans are in place Maintain audit readiness and support internal/external audits and regulatory

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/transfer-agency-vp-at-state-street-dd882c

Source: https://jobsbylevel.com/jobs/transfer-agency-vp-at-state-street-dd882c

## Cite this page

Level. https://jobsbylevel.com/jobs/transfer-agency-vp-at-state-street-dd882c.

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