# Transformation Communications Lead at Salesforce

Salesforce is hiring a Transformation Communications Lead in San Francisco, United States. It pays $173k-$260k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/a2bc0c1e-77eb-4126-85ce-7a91a96d3113?utm_medium=ai-agent).

AI Level 1, AI centrality 23 out of 100. California - San Francisco.

## Details

- Company: [Salesforce](https://jobsbylevel.com/companies/salesforce)
- AI level: AI Level 1 (score 23 out of 100)
- Location: California - San Francisco
- Salary: $173k-$260k
- Posted: October 15, 2026
- Apply: https://jobsbylevel.com/go/a2bc0c1e-77eb-4126-85ce-7a91a96d3113?utm_medium=ai-agent

## Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category User Experience Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience The Transformation Communications Lead will be part of our Experience Design organization. Experience Design includes Product Design professionals, UX Engineers & Architects, Researchers, Operations, and Storytellers. Our mission is to turn extraordinary technological capability into extraordinary human value: making the complex coherent, the possible trustworthy, and Salesforce something people can build their work around. Whether we are discovering the next product innovation or refining our operations, we aim to create experiences that are useful and connected in an agentic enterprise. We're looking for a Transformation Communications Lead to navigate the organization's transformation to AI-native design and research. You'll be in the room while the transformation is still being defined, helping name what it actually means for designers and researchers, not just explaining it after decisions have landed. In addition to building the messaging infrastructure for priority programs, you'll shape how the org understands and adopts AI-augmented ways of working, from clarifying what the change asks of people all the way through tracking whether it actually landed. What You’ll Actually Be Doing Success looks like program leads and exec sponsors using your impact analysis to make better decisions before moving forward, producing shared language around the transformation, and increasing adoption of change. Build and run segmented readiness programs, leveling the org into readiness cohorts, designing differentiated messaging per cohort, and tracking migration from awareness to active adoption over time. Co-define change impact for 2-3 priority transformation programs directly with executive sponsors and design program managers, facilitating structured working sessions, producing change summaries, like heat maps and alignment briefs, that align leadership before anything ships. Shape the shared language and organizational narrative that helps the team understand how work is evolving, including who Experience is becoming and why it matters. Write the audience-based communications that help individual contributors and managers understand the direct impact to their day to day practice addressing all dimensions of a change (people, process, tech). Develop the communications that translate the organization's transformation narrative into what it means for daily practice — helping teams understand not just what is changing but what it asks of them. Co-own the end-to-end reinforcement system for each program. You're Our Person If... 7+ years of experience in change management, organizational communications, or internal communications in a matrixed technology organization, with demonstrated accountability for program adoption outcomes. Demonstrated experience developing audience-segmented communication plans with evidence of producing distinct messaging for different audience groups (e.g., individual contributors, managers, senior leaders) within the same program. Demonstrated experience partnering with senior or executive stakeholders to assess and define the scope of organizational change including producing written

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/transformation-communications-lead-at-salesforce-069ba4

Source: https://jobsbylevel.com/jobs/transformation-communications-lead-at-salesforce-069ba4

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