# (UAE Nationals Only) Senior Personal Banking Advisor-CXC - RBG - DBC RAK Call Center -Client Experience and Conduct Group at Mashreq

Mashreq is hiring a (UAE Nationals Only) Senior Personal Banking Advisor-CXC - RBG - DBC RAK Call Center -Client Experience and Conduct Group. Level rates it Little AI ●○○○; you can [apply on Mashreq](https://jobsbylevel.com/go/83222d95-e38c-4a95-8221-a03d3567c9cf?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. United Arab Emirates.

## Details

- Company: [Mashreq](https://jobsbylevel.com/companies/mashreq)
- AI level: AI Level 1 (score 34 out of 100)
- Location: United Arab Emirates
- Posted: October 20, 2026
- Apply: https://jobsbylevel.com/go/83222d95-e38c-4a95-8221-a03d3567c9cf?utm_medium=ai-agent

## Description

Responsible for handling inbound calls, assisting customers with their inquiries and service requests, providing accurate information, and initiating outbound calls as required. Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedures and products over the telephone. Capture and report customer feedback towards continual product development. University Graduate (preferably with some finance / banking or maths component). Bilingual. 1 - 3 years experience Very customer focused Computer literate Excellent communication skills Strong listening skills.

Source: https://jobsbylevel.com/jobs/uae-nationals-only-senior-personal-banking-advisor-cxc-rbg-dbc-rak-call-center-client-experience-and-conduct-group-at-mashreq-4c07fa

## Cite this page

Level. https://jobsbylevel.com/jobs/uae-nationals-only-senior-personal-banking-advisor-cxc-rbg-dbc-rak-call-center-client-experience-and-conduct-group-at-mashreq-4c07fa.

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