# Underground Technical Support Manager (TSM) Drills at Sandvik

Sandvik is hiring an Underground Technical Support Manager (TSM) Drills. Level rates it Little AI ●○○○; you can [apply on Sandvik](https://jobsbylevel.com/go/b09c85e4-fc96-4c03-8845-3acb71ddc5c2?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Indonesia, Timika.

## Details

- Company: [Sandvik](https://jobsbylevel.com/companies/sandvik)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Indonesia, Timika
- Posted: October 20, 2026
- Apply: https://jobsbylevel.com/go/b09c85e4-fc96-4c03-8845-3acb71ddc5c2?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=underground-technical-support-manager-tsm-drills-at-sandvik-a5d71e

## Description

Underground Technical Support Manager (TSM) Drills Reporting Line: General Manager Highland Location: Freeport – Indonesia located in the Papua Province, Indonesia At Sandvik, we offer you a world of opportunities. Our global network and strong culture empower individuals to grow and make a meaningful impact. Sandvik is seeking applications from motivated individuals for Underground Technical Support Manager (TSM) Drills to join our team. Position Overview This high-profile role to help lead and develop the Product Support and Technical Advisor team. The team provide Service support to maintain the Customer fleet of Underground Mining equipment (Jumbo’s, Solo’s and Cabolter’s) in a fit for purpose state. Ensuring optimum use of available resources to execute safe and efficient maintenance activities whilst ensuring contract KPI’s are achieved by guiding technical staff through both preventative maintenance tasks and breakdown repairs. Manage and maintain projects within the scope of the service contract and provide a link between the Sales organization and the Product line. The candidate will need to work with the Customer in accordance with Sandvik Mining Environmental, Health and Safety guidelines and Regulations, Indonesian Standards and Regulations, and Site-specific rules and regulations. Key performance areas All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers Manage a support team to provide first class post-sales support Research questions using available information & internal resources. Set clear objectives, evaluate progress and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer issues Ensure working practices are well defined and operational with minimal disruption using technology to improve efficiency as appropriate. Manage the team and individual performance, technical and skills development Encourage open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together. Remain aware of new product developments in the area of network technology providing input and tactical direction to the business on customer service and support challenges. Manage and maintain internal and external aftermarket projects within the scope of the service contract. Service and Safety Bulletin management. Compile and review of safe work procedures. Support service contract Project Manager & General Manager where needed. Grow Customer Relationship Your profile Ability to lead and work as part of an integrated, broad team to achieve results Strong problem solving, analytical and strategic planning skills. Strong technical knowledge. Demonstrated experience as a strong communicator. Demonstrated ability setting targets. Demonstrated strong customer relationship management. Must be flexible, self-motivated and demonstrate initiative with an in-depth understanding of customer business processes Highly developed time management and organizational skills High level of initiative, drive and determination to achieve customer goals and targets Experience with the development and implementation of operational continuous improvement strategies Mandatory Certificate : Lototo, WAH (Working At Heights) What is in it for you? A globally competitive salary with benefits including site and travel allowances. All required work permits and visas Options for roster including 6:3, 8:3 or residential living Versatile and interesting tasks in international business environment, as well as the opportunity to develop your own professional skills and career. Be part of a global leader that is shaping the future of the Mining Industry in sustainable ways. How to apply Submit your application via our website www.sandvik.com/career Applications close: 14 September 2026 Only candidates who meet the

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/underground-technical-support-manager-tsm-drills-at-sandvik-a5d71e

Source: https://jobsbylevel.com/jobs/underground-technical-support-manager-tsm-drills-at-sandvik-a5d71e

## Cite this page

Level. https://jobsbylevel.com/jobs/underground-technical-support-manager-tsm-drills-at-sandvik-a5d71e.

Get job alerts: https://jobsbylevel.com/newsletter