# Valuation Operations Coordinator at Shawbrook

Shawbrook is hiring a Valuation Operations Coordinator in London, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Shawbrook](https://jobsbylevel.com/go/10f7e2b7-f72d-4432-adf3-db5a6002a2a1?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. London, England, United Kingdom.

## Details

- Company: [Shawbrook](https://jobsbylevel.com/companies/shawbrook)
- AI level: AI Level 1 (score 38 out of 100)
- Location: London, England, United Kingdom
- Posted: October 27, 2026
- Apply: https://jobsbylevel.com/go/10f7e2b7-f72d-4432-adf3-db5a6002a2a1?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=valuation-operations-coordinator-at-shawbrook-44ff7b

## Description

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself This role is the operational control point for the internal valuations function. It ensures valuation requests are complete, appropriately triaged, allocated, tracked and evidenced, enabling RICS-qualified valuers to focus on technical assessment and assurance. The role does not make technical valuation judgements or credit decisions. The Valuation Operations and Workflow Coordinator owns the efficient and controlled flow of back book valuations through the end-to-end process. The role holder will coordinate case allocation, triage support, maintain documentation and reliable records and ensure that cases meet agreed service levels, coordinates operational MI and governance requirements. Act as the first operational point of contact for valuation requests, ensuring each request is logged, complete and traceable from receipt to closure. Coordinate workflow and allocation across internal valuers and external panel providers in line with agreed methodology, capacity, allocation and conflict-of-interest rules. Maintain accurate and timely records in the authoritative valuation system and valuation register, including supporting evidence and audit trail. Monitor case progress, due dates, service-level performance, outstanding actions and exceptions; escalate emerging risks or delays promptly. Produce and coordinate operational MI that provides clear visibility of requests/demand, outputs, backlogs, turnaround times, exceptions, data quality and supplier performance. Support a robust control environment through reconciliations, document control, evidence retention and data-quality checks. Provide dependable administrative and workflow support to the RICS-qualified surveyor team, while respecting the separation between operational coordination, technical judgement and credit decision making. Key Responsibilities Case intake and triage support. Receive and log valuation requirements arising from periodic regulatory revaluations, new lending post valuation queries, impairment or provisioning amendments, valuation expiry and data-quality

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/valuation-operations-coordinator-at-shawbrook-44ff7b

Source: https://jobsbylevel.com/jobs/valuation-operations-coordinator-at-shawbrook-44ff7b

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