# Vault Operations Manager at Wells Fargo

Wells Fargo is hiring a Vault Operations Manager. Level rates it Little AI ●○○○; you can [apply on Wells Fargo](https://jobsbylevel.com/go/49dc0565-94dc-4526-b8bc-70ffae669ce5?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. SAN ANTONIO, TX.

## Details

- Company: [Wells Fargo](https://jobsbylevel.com/companies/wells-fargo)
- AI level: AI Level 1 (score 37 out of 100)
- Location: SAN ANTONIO, TX
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/49dc0565-94dc-4526-b8bc-70ffae669ce5?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=vault-operations-manager-at-wells-fargo-402723

## Description

Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us! About this role Wells Fargo is seeking an Operations Manager/Vault Operations Manager who will lead operations within the File Management Vault, part of the Information Management Utility (IMU). The File Management Vault provides secure storage, retrieval, and controlled routing of critical documents and possessory collateral. The team supports the document lifecycle through physical document intake, imaging, storage, retrieval, and release, while maintaining strong operational controls and supporting business, risk, and audit requirements. As part of Information Management Utility (IMU), the team supports critical information and content services across Wells Fargo. This role will focus specifically on File Management Vault operations, with responsibility for people leadership, operational performance, risk and controls, process improvement, and business partner engagement. In this role, you will: Lead and develop a team responsible for File Management Vault operations, including document storage, retrieval, routing, and release. Manage day-to-day operational performance, workflow, staffing, quality, and service delivery. Ensure critical documents and collateral are securely managed and appropriately controlled throughout the document lifecycle. Develop and implement strategies to improve operational efficiency, quality, service, and control effectiveness. Identify process gaps, operational risks, and control opportunities and drive appropriate solutions. Use operational data, trends, exceptions, and quality results to evaluate performance and prioritize improvements. Maintain procedures and operational controls that support risk, compliance, and audit requirements. Partner with business leaders and teams across Operations, Risk, Control, and other functions. Manage resources and maintain accountability for operational performance. Coach and develop team members and support hiring and talent development. Required Qualifications 5+ years of operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education. 2+ years of leadership experience. Desired Qualifications Experience leading large, high-volume operational teams within a complex or regulated environment. Experience with document, records, file management, vault, collateral, or other controlled operational processes. Strong knowledge of operational risk, internal controls, governance, quality assurance, and audit requirements. Demonstrated ability to identify control gaps, conduct root-cause analysis, and implement sustainable solutions. Experience driving process improvement, simplification, standardization, and operational efficiency. Strong analytical and decision-making skills, with experience using operational data, trends, and exceptions to drive performance. Experience managing staffing, workflow, service levels, quality, productivity, and capacity. Strong leadership and stakeholder management skills, including developing talent and partnering across Operations, Risk, Control, Technology, and senior leadership. Experience establishing operational goals and translating strategy into measurable priorities and results. Proven ability to manage multiple priorities, drive accountability,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/vault-operations-manager-at-wells-fargo-402723

Source: https://jobsbylevel.com/jobs/vault-operations-manager-at-wells-fargo-402723

## Cite this page

Level. https://jobsbylevel.com/jobs/vault-operations-manager-at-wells-fargo-402723.

Get job alerts: https://jobsbylevel.com/newsletter