# Vice President, Account Management (Merchants & Commerce) at Mastercard

Mastercard is hiring a Vice President, Account Management (Merchants & Commerce) in São Paulo, Brazil. Level rates it Little AI ●○○○; you can [apply on Mastercard](https://jobsbylevel.com/go/d46a75fc-5be0-4e7d-a9fc-f77736cefebc?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Sao Paulo, Brazil.

## Details

- Company: [Mastercard](https://jobsbylevel.com/companies/mastercard)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Sao Paulo, Brazil
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/d46a75fc-5be0-4e7d-a9fc-f77736cefebc?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=vice-president-account-management-merchants-commerce-at-mastercard-f3c83a

## Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Account Management (Merchants & Commerce) Segment Lead The segment lead is accountable for developing and executing the strategy for their segment (e.g. Merchants & Commerce) in order to drive revenues and deepen relationships with that segment across the region. This individual will be accountable for the segment P&L. The segment lead acts liaising with global, regional and local teams to identify market trends and customer needs leading to development of relevant value propositions for their segment. The role also align on strategy, value propositions, and import and export any well-constructed deals to/from other regions. Key Responsibilities Own and execute segment strategy Drive an understanding of the segment value chain, customers, end consumer needs and market dynamics to position Mastercard as a strategic partner in this segment Own the development and execution of the segment strategy for the market , working in close collaboration with products and services organizations and all other cross functional partners. Identify Mastercard and relevant third-party products or solutions that will address the needs of the customers; identify gaps in value propositions and partner with products and services to develop relevant solutions or identify relevant third-party partners to develop the appropriate value propositions Can interact with clients directly, especially for C-level discussion, in partnership with relevant account managers and business development managers, as required Partner with Business Excellence team to identify opportunities Review key customers on criteria of customer success to understand learnings from launch of value propositions. Also, identify key criteria to drive better uptake of value propositions Identify relevant KPIs (P&L and customer success) for the segment and manage reporting against annual objectives Accountable for the delivery of segment revenue targets, continuous improvement in Voice of Customer as well as budgeting, forecasting and financial reporting for segment Provide interconnectivity in segment activity Provides strategic leadership to market segment account and business development managers Provide best practices, knowledge sharing, and an archive of most applicable segment end-to-end solutions that can accelerate client value propositioning at a market level; share strategy insights and approach for the segments in each of the markets Collaborate with the Customer Solution Centers (CSC) and the product and services teams to take commercially ready solutions and acquisitions to segments as well as leading these organizations in developing compelling, segment specific value propositions to position MasterCard for continued revenue growth and share gains. Multi-market and emerging customers Own business development and account management (incl. account planning, cross-selling and quarterly business reviews) for a portfolio of multi-market customers end-to-end, Engage with Finance to define deal frameworks which ensure the competitiveness of Mastercard’s product and services in alignment with country and regional goals; drive business case development & ROI analysis for new investments Required Skills Deep knowledge of Merchants & Commerce segment's dynamics and its value chain Strong understanding of industry trends and market intelligence within segment Ability to quickly understand customer needs and translate them into business development

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/vice-president-account-management-merchants-commerce-at-mastercard-f3c83a

Source: https://jobsbylevel.com/jobs/vice-president-account-management-merchants-commerce-at-mastercard-f3c83a

## Cite this page

Level. https://jobsbylevel.com/jobs/vice-president-account-management-merchants-commerce-at-mastercard-f3c83a.

Get job alerts: https://jobsbylevel.com/newsletter