# Vice President, HR Business Partnering at Zendesk

Zendesk is hiring a Vice President, HR Business Partnering in Austin, United States. It pays $256k-$384k a year and Level rates it Little AI ●○○○; you can [apply on Zendesk](https://jobsbylevel.com/go/bf1ae340-6a61-4330-91c8-b2b2a0310d0d?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. Austin, Texas, United States of America.

## Details

- Company: [Zendesk](https://jobsbylevel.com/companies/zendesk)
- AI level: AI Level 1 (score 35 out of 100)
- Location: Austin, Texas, United States of America
- Salary: $256k-$384k
- Posted: November 11, 2026
- Apply: https://jobsbylevel.com/go/bf1ae340-6a61-4330-91c8-b2b2a0310d0d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=vice-president-hr-business-partnering-at-zendesk-8fff3c

## Description

Job Description Reporting into: Chief People Officer Location: Preferred San Francisco, CA (Open to exceptional talent across the United States with quarterly or more travel) Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We’re seeking a strategic, hands-on Vice President, HR Business Partnering to lead the global people strategy across the enterprise. In this role, you’ll help Zendesk grow with clarity and care—building the organization, leadership capability, and workforce plans that enable our teams to deliver exceptional experiences for customers and employees alike. As a trusted advisor to senior business leaders, you’ll turn business priorities into practical people strategies while strengthening the systems, talent, and culture that help Zendesk perform at its best. What You'll Be Doing Lead and develop a high-performing global Business Partnering team, setting a clear strategy, operating rhythm, and high bar for partnership. Serve as a trusted advisor and coach to executive leaders on organizational effectiveness, leadership capability, talent strategy, performance, succession, and complex people decisions. Translate business plans into integrated workforce strategies, including headcount planning, skills and capability needs, location strategy, organizational design, and future workforce scenarios. Lead the Employee Relations function, building consistent, fair, and scalable practices for investigations, performance management, conflict resolution, risk mitigation, and employee care across regions. Partner with Talent Acquisition, Total Rewards, People Operations, Legal, Finance, and other People teams to deliver cohesive, business-aligned talent solutions. Guide organization design and change efforts across evolving enterprise priorities, helping leaders communicate clearly and lead teams through change with empathy and accountability. Use people insights, workforce data, and approved AI-enabled tools to improve planning, identify trends and risks, and make People Partnering services more proactive and scalable. Build an inclusive, accountable, and high-performing culture by developing leaders, strengthening talent density, and ensuring employees have the clarity and support to do their best work. Potential to lead other areas such as Employee Relations and people-related M&A diligence. What you bring to the role You are an enterprise-minded people leader who balances strategic perspective with the judgment and pragmatism to solve real business challenges. You build credibility quickly with senior leaders, respectfully challenge assumptions, and turn complex people topics into clear decisions and actions. You have deep experience supporting both product and revenue-facing organizations, with an understanding of the different talent, operating-model, and leadership needs of each. You lead through change with steadiness and humanity, creating clarity for teams while maintaining high standards for performance and execution. You bring sound judgment in sensitive Employee Relations matters, balancing employee experience, business needs, legal considerations, and consistency. You are a data-informed operator who can tell the story behind workforce and talent data—and use it to influence business decisions. You develop strong leaders and teams, creating an environment where People Partners can operate as strategic advisors rather than transactional support. You are comfortable using AI-enabled tools to improve the speed, quality, and impact of your work. You apply critical judgment to validate outputs, understand AI’s limitations and risks, and use approved tools responsibly to protect employee, customer, and company information. Basic Qualifications 15+ years of

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/vice-president-hr-business-partnering-at-zendesk-8fff3c

Source: https://jobsbylevel.com/jobs/vice-president-hr-business-partnering-at-zendesk-8fff3c

## Cite this page

Level. https://jobsbylevel.com/jobs/vice-president-hr-business-partnering-at-zendesk-8fff3c.

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