# VP, EMEA Customer Operations & Logistics at HP

HP is hiring a VP, EMEA Customer Operations & Logistics in Barcelona, Spain. Level rates it Little AI ●○○○; you can [apply on HP](https://jobsbylevel.com/go/187b83e5-cf47-4098-9bcc-0523eede6ea6?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Sant Cugat del Valles, Barcelona, Spain.

## Details

- Company: [HP](https://jobsbylevel.com/companies/hp)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Sant Cugat del Valles, Barcelona, Spain
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/187b83e5-cf47-4098-9bcc-0523eede6ea6?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=vp-emea-customer-operations-logistics-at-hp-875c5b

## Description

VP, EMEA Customer Operations & Logistics Description - HP is advancing a major supply chain transformation to become more agile, digitally enabled, resilient, and customer focused. The Vice President, EMEA Customer Operations and Logistics will lead Customer Operations and Logistics across a diverse region spanning mature and emerging markets, multiple routes to market, complex regulatory environments, and varied customer expectations. The organization owns the post-sales Order-to-Cash lifecycle across EMEA, from order management and customer execution through transportation, delivery, invoicing, and issue resolution. The successful executive will oversee a highly outsourced logistics ecosystem while modernizing the operating model, strengthening regional service and cost performance, and creating consistent execution across countries and sub-regions. This is a transformation mandate, not a maintenance role. The leader will integrate physical operations with digital innovation, simplify regional complexity, improve resilience, and build scalable capabilities that support growth while maintaining business continuity and a differentiated customer experience. Key Responsibilities · Lead all aspects of EMEA Order-to-Cash operations, including order management, customer operations, logistics, transportation, delivery, invoicing, and operational issue resolution. · Define and execute the EMEA customer operations and logistics strategy in alignment with global supply chain priorities and country and market requirements. · Drive regional network optimization, including distribution-center footprint, transportation flows, cross-border movements, inventory positioning, final-mile models, and regional fulfillment strategies. · Oversee a highly outsourced logistics network through strong governance, strategic supplier management, contract performance, service-level management, cost discipline, and continuous improvement. · Modernize logistics and customer operations through Transportation Management Systems, automation, advanced analytics, end-to-end visibility, AI-enabled workflows, and agentic solutions. · Create greater standardization across EMEA while appropriately addressing market, customer, regulatory, customs, tax, trade-compliance, data-privacy, and language requirements. · Strengthen operational resilience through scenario planning, business continuity, risk management, capacity planning, and proactive mitigation of geopolitical, labor, carrier, customs, and infrastructure disruptions. · Partner closely with EMEA Sales, Finance, Procurement, Planning, Global Trade, Tax, Legal, IT, and Customer Support to improve the customer experience and business outcomes. · Serve as the executive face of EMEA Customer Operations and Logistics with strategic customers, distributors, channel partners, and logistics providers. · Balance customer service, logistics cost, cash, inventory, and operational performance while supporting growth and reliable revenue execution. · Build, develop, and mentor a high-performing, inclusive, and geographically distributed leadership team with strong succession pipelines and clear accountability. · Champion a culture of urgency, ownership, simplification, continuous improvement, operational excellence, and fact-based decision making. Experience and Professional Qualifications · 15+ years of progressive leadership experience in supply chain within large, complex, multinational organizations. · Significant experience leading across EMEA or another highly diverse, multi-country region, including mature and emerging markets and multiple routes to market. · Demonstrated success engaging senior executives, strategic customers, channel partners, distributors, employee representatives where applicable, and external providers. · Strong financial and business acumen, including cost-to-serve, productivity, working capital, investment prioritization, and business-case ownership. · Bachelor's degree or equivalent

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/vp-emea-customer-operations-logistics-at-hp-875c5b

Source: https://jobsbylevel.com/jobs/vp-emea-customer-operations-logistics-at-hp-875c5b

## Cite this page

Level. https://jobsbylevel.com/jobs/vp-emea-customer-operations-logistics-at-hp-875c5b.

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