# WB Client Services – Account Manager/ Connectivity Expert – Wholesale Banking Operations (COO) - Fixed-Term Contract 1.5 month at ING

ING is hiring a WB Client Services – Account Manager/ Connectivity Expert – Wholesale Banking Operations (COO) - Fixed-Term Contract 1.5 month. Level rates it Little AI ●○○○; you can [apply on ING](https://jobsbylevel.com/go/d5997896-347d-4000-9d34-997acd37e5b0?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Luxembourg (Siège Lux House).

## Details

- Company: [ING](https://jobsbylevel.com/companies/ing)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Luxembourg (Siège Lux House)
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/d5997896-347d-4000-9d34-997acd37e5b0?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=wb-client-services-account-manager-connectivity-expert-wholesale-banking-operations-coo-fixed-term-contract-1-5-month-at-ing-f5e0c7

## Description

Job Description WB Client Services – Account Manager/ Connectivity Expert (m/f) – Wholesale Banking Operations (COO) - Fixed-Term Contract 1.5 months ING Luxembourg - Wholesale Banking Client Services are looking for an Account Manager/ Connectivity Expert (m/f). As an Account Manager/ Connectivity Expert (m/f), your main tasks will be to : • Manage a portfolio of clients in collaboration with the Relationship Managers • Manage the connectivity channels of the clients (set-up and maintenance) of tools as such as Swfit, IBP, Ebics, … • Ensure the day-to-day banking follow-up of clients by providing them a daily support (analysis, data management, client events, research, manage the entry into relations with new clients, follow up on payments, respond to clients' expectations and needs via telephone and email….) • Follow-up and monitoring of the transactions of our clients (KYT) • Ensure a smooth and safe management of clients’ data • Build a strong collaboration within the team and other departments to serve the clients’ needs • Respect and improvement of the processes • Identify sales-leads and develop cross-selling of products such as electronic banking, foreign exchange, etc Your profile: Competencies / Behaviour: • Good team spirit • Risk Management oriented • High level of communication • Commercial skills • Good administrative organization • Autonomy and proactivity • Adaptability • Solution-oriented • Proficiency in computer and office automation tools, in particular Word, Excel, Outlook, Internet and PowerPoint • Good knowledge in KYC (Know Your Customer) • Knowledge in E-banking tools and connectivity Experience: • Studies in Economics/ Banking or Customer Service • A first experience in the banking sector or Customer Service will be considered as an asset Languages: • Fluency in French and in English is mandatory

Source: https://jobsbylevel.com/jobs/wb-client-services-account-manager-connectivity-expert-wholesale-banking-operations-coo-fixed-term-contract-1-5-month-at-ing-f5e0c7

## Cite this page

Level. https://jobsbylevel.com/jobs/wb-client-services-account-manager-connectivity-expert-wholesale-banking-operations-coo-fixed-term-contract-1-5-month-at-ing-f5e0c7.

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