# Customer Support salary: $113,100–$160,000 a year

Every number below comes from 1,681 tracked live customer support postings. No surveys, no self-reports. Listed salaries only, in US dollars.

Measured November 2026 · n=460 US postings with salary.

## Findings

- The median customer support posting offers $113,100–$160,000 a year (n=460, USD).
- 34.4% of the 1,681 live customer support postings are remote.
- The middle half of postings (25th–75th percentile) top out between $122,853–$195,650 a year. The median alone hides how wide that spread is.
- Builds AI (AI Level 4) customer support roles list $105,910–$160,200, vs $100,000–$145,000 at Little AI (AI Level 1).

## Median salary by seniority (USD / year)

| Segment | US postings with salary | Median min–max / year |
| --- | --- | --- |
| Intern | 0 | not enough data |
| Junior | 21 | $65,000–$77,300 |
| Mid-level | 164 | $99,000–$131,100 |
| Senior | 185 | $119,040–$170,000 |
| Lead | 40 | $171,200–$244,040 |

## Remote vs on-site (USD / year)

| Segment | US postings with salary | Median min–max / year |
| --- | --- | --- |
| Remote | 204 | $120,000–$163,375 |
| On-site / hybrid | 256 | $110,000–$156,250 |

## Building AI vs working around it

| Segment | US postings with salary | Median min–max / year |
| --- | --- | --- |
| Builds AI (AI Level 4) | 1 | $105,910–$160,200 |
| Little AI (AI Level 1) | 329 | $100,000–$145,000 |

## Companies hiring customer support roles

- [Amazon](https://jobsbylevel.com/companies/amazon) (99)
- [Salesforce](https://jobsbylevel.com/companies/salesforce) (84)
- [ABB](https://jobsbylevel.com/companies/abb) (48)
- [Coinbase](https://jobsbylevel.com/companies/coinbase) (43)
- [ASML](https://jobsbylevel.com/companies/asml) (41)
- [SpaceX](https://jobsbylevel.com/companies/spacex) (39)
- [Cisco](https://jobsbylevel.com/companies/cisco) (30)
- [Hewlett Packard Enterprise](https://jobsbylevel.com/companies/hewlett-packard-enterprise) (30)

## Method

US-dollar postings with both salary bounds listed. This page exists because 460 such postings clear the 50-posting floor Level requires before publishing a dedicated salary page. Below that, the median moves too much between ingestion cycles to be a citable number.

Sample: customer support postings at tech companies tracked by Level (1,681 live postings in this category on the measured date). Not the whole labor market. Do not cite as a national average.

All amounts are USD per year. Every median and quartile above excludes hourly-rate postings (a listed maximum under $1,000, almost always an hourly rate, not a salary) and mid-range postings that are neither clearly hourly nor clearly annual (maximum between $1,000 and $10,000). Mixing either into an annual median would understate the real number. The middle 50% of postings top out between $122,853–$195,650 (25th–75th percentile).

Refreshed automatically; this edition is measured November 2026. Small-n slices move a lot. Read the n column first.

## Customer Support salary questions, answered from the data

**What is the median customer support salary?**

Across 460 live US postings for customer support roles with a listed USD salary, measured November 2026, the median offer is $113,100–$160,000 a year. This is the tracked catalog, not the whole labor market.

**How many customer support roles jobs are remote?**

34.4% of the 460 live postings are marked remote by the employer, measured November 2026.

**Does the AI level of the job change the pay?**

In this sample, 1 postings build AI and 1,375 involve little AI. See the level breakdown below for the median at each level. Measured November 2026.

Source: https://jobsbylevel.com/salaries/customer-support

## Cite this page

Level. https://jobsbylevel.com/salaries/customer-support. Measured November 2026.

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