Build & Release Support Engineer | CI/CD

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Build & Release Support Engineer | CI/CD based in United States.

This role provides high-impact technical support for the build, release, and CI/CD systems that developers rely on to ship software reliably.
You will work directly with engineering teams to troubleshoot build failures, pipeline issues, dependency problems, configuration errors, and software supply chain challenges.
The position combines frontline support with deep technical investigation across tools such as Maven, Jenkins, Docker, Artifactory, and Spinnaker.
You will manage a high volume of Slack conversations and support tickets while maintaining clear communication and accurate follow-through.
The role offers an opportunity to become a deep technical expert in a mission-critical build and release ecosystem supporting global engineering teams.
You will also contribute to incident response, escalation management, documentation, and knowledge sharing to reduce recurring issues.
This is a fully remote role suited to someone who thrives in a fast-paced environment with high context switching, autonomy, and hands-on technical problem solving.