Customer Success Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Analyst based in India.

This role offers an opportunity to support enterprise customers while helping strengthen long-term partnerships and customer satisfaction. You will work closely with Customer Success, Sales, Operations, Billing, Product, and Account Setup teams to deliver operational excellence and seamless customer experiences. The position combines customer relationship support, data analysis, reporting, case management, and cross-functional problem-solving. You will use customer and operational data to identify trends, uncover opportunities, and recommend improvements. Your insights and coordination will help ensure service commitments are met and customer needs are addressed effectively. This is a fast-paced environment where ownership, adaptability, and strong communication are essential to delivering meaningful customer and business outcomes.