Licensed Customer Service Representative, Insurance

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Licensed Customer Service Representative, Insurance based in United States.

This is a fully remote opportunity for a licensed insurance professional focused on delivering exceptional service across personal lines accounts.
You’ll support customers with policy changes, payments, coverage updates, cancellations, and other account needs.
The role combines customer relationship management, insurance expertise, attention to detail, and efficient problem-solving.
You’ll work closely with clients, insurance carriers, and internal teams to resolve inquiries and maintain strong relationships.
The position operates in a high-volume environment where responsiveness, accuracy, and professionalism are essential.
You’ll also have opportunities to identify additional coverage needs and support client retention through thoughtful service.
This role offers a structured work-from-home environment, comprehensive benefits, and the tools needed to succeed remotely.