Pessoa Analista de Suporte em Licitações

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pessoa Analista de Suporte em Licitações based in Brazil.

As a Pessoa Analista de Suporte em Licitações, you will help customers navigate technology and processes related to government procurement with confidence.
You will provide responsive, practical support across multiple digital and remote communication channels.
The role combines customer service, technology, problem-solving, and knowledge of Brazilian bidding and procurement processes.
You will investigate customer needs, monitor requests, and ensure questions and issues are resolved efficiently.
You will also identify opportunities to improve how customers use the platform and contribute to better support practices.
Staying current with legislation and industry developments will be essential to providing accurate and relevant guidance.
This is a fully remote opportunity for a collaborative and customer-focused professional who enjoys technology and continuous improvement.