Pro Serv Tech Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pro Serv Tech Support Specialist based in Canada.

As a Pro Serv Tech Support Specialist, you will help customers launch, maintain, and troubleshoot their websites and essential online services.
You’ll work hands-on with WordPress, SSL certificates, DNS, email, domains, and related web technologies.
The role combines technical problem-solving with customer support, ensuring issues are resolved efficiently and online experiences remain seamless.
You’ll handle a varied range of requests, from website launches and configuration changes to diagnosing critical errors and plugin or theme issues.
Success in this position requires strong attention to detail, clear communication, and a practical understanding of web infrastructure.
You’ll work as part of a collaborative, remote team where reliability, organization, and customer focus are highly valued.
The role also provides opportunities to expand your technical expertise and grow your career across the broader digital technology environment.