Technical Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager based in United States.

This role is responsible for building trusted relationships with customers while ensuring the successful delivery of managed IT services.
You will oversee a portfolio of accounts, serving as a consistent point of contact for support, escalations, service delivery, and strategic guidance.
The position combines customer relationship management, technical coordination, service operations, and project management.
You will work closely with engineers, architects, consultants, account executives, and customer technical teams to resolve issues and identify opportunities to increase value.
You will also contribute to renewals by demonstrating measurable service value and identifying additional solutions aligned with customer needs.
The environment is collaborative and fast-paced, requiring strong prioritization skills and the ability to manage multiple complex initiatives remotely.
This is an opportunity to act as a trusted technology advisor while helping organizations achieve their business objectives through effective managed services.