User Adoption & Experience Leader for Applications

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a User Adoption & Experience Leader for Applications based in Canada.

This role will lead user adoption, training, enablement, and experience initiatives across SAP S/4HANA and related enterprise applications.
You will help employees confidently integrate new technologies into their daily workflows while supporting business transformation at scale.
The position combines user experience, change enablement, knowledge management, digital adoption, and AI-enabled support.
You will work closely with business functions, IT teams, deployment partners, champions, and super-users across a global organization.
A major focus will be supporting SAP S/4HANA Cloud and SAP Business Suite deployments using tools such as WalkMe, SAP Joule, Microsoft Copilot, and SharePoint.
The role offers the opportunity to shape how users learn, adopt, and interact with enterprise technology across manufacturing, supply chain, commercial, and back-office environments.
Success will require empathy, strong communication, analytical thinking, and the ability to translate complex business processes into intuitive user experiences.