Warranty Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Warranty Coordinator based in India.

This role is responsible for accurately managing warranty claims and supporting dealers throughout the warranty process.
You will evaluate claims for accuracy and validity, investigate issues, and ensure established warranty policies and procedures are consistently followed.
The position combines customer service, data management, problem-solving, and detailed administrative work within a global, remote environment.
You will communicate regularly with international teams and dealers, responding professionally to inquiries and coordinating resolutions across time zones.
The role also involves analyzing historical warranty data to identify patterns, support return decisions, and escalate issues requiring management attention.
You will work extensively with business systems and productivity tools while maintaining a high standard of accuracy and attention to detail.
This is a permanent, fully remote opportunity suited to someone who is organized, service-oriented, technically comfortable, and confident working independently during an evening shift.