Account Manager - IT Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager - IT Services based in Canada.

This role manages a portfolio of client accounts with a strong focus on relationship management, retention, and account growth. You will guide members throughout their lifecycle, ensuring they receive high-quality service and realize meaningful value from their memberships. The position combines consultative account management, sales activity, client support, and CRM-driven administration. You will engage with multiple stakeholders, understand their needs, and connect them with relevant resources and solutions. The role also requires strong organization, proactive planning, and ownership of account growth objectives. It is well suited to an experienced account manager who enjoys building lasting client relationships within the IT research and advisory environment.