Account Services Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Services Representative based in Canada.

Join a customer-focused financial services team where every interaction is an opportunity to create a positive and lasting customer experience.
In this role, you will support customers throughout their vehicle finance or lease journey while providing personalized, professional solutions.
You will manage a high volume of inbound and outbound interactions, resolving account questions and navigating sensitive financial situations.
The position combines customer service, problem-solving, negotiation, and account analysis in a fast-paced environment.
You will also collaborate with a broad dealer network and internal teams to help deliver a seamless ownership experience.
Success requires empathy, sound judgment, adaptability, and the ability to balance customer needs with business and risk considerations.
This is an excellent opportunity to build expertise in financial services while contributing directly to customer satisfaction and long-term loyalty.