Claims Total Loss Claims Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Total Loss Claims Representative based in the United States.

This role focuses on evaluating and resolving complex physical damage total loss claims across a broad range of vehicles and equipment.
You will manage claims from evaluation through negotiation and resolution while balancing accuracy, compliance, efficiency, and customer satisfaction.
The position involves regular communication with vehicle owners and lienholders to move claims forward and reach appropriate settlements.
You will also oversee salvage-related activities, including owner-retained and theft-related salvage processes.
Success requires sound judgment, strong communication skills, attention to detail, and the ability to interpret insurance procedures and regulations.
The role is based in a professional office environment with occasional travel for investigations, meetings, conferences, and training.
It also provides opportunities to strengthen insurance expertise through ongoing training and professional development.