Console Attendant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Console Attendant based in the United States.

This part-time role serves as a key point of contact for callers reaching a hospital’s main telephone line.
You’ll quickly assess each call and connect patients, visitors, physicians, staff, and other callers with the appropriate department or individual.
The position also supports paging operations, including physician pages and pager management.
You’ll play an important role in recognizing and prioritizing emergency, fire, security, and STAT calls according to established procedures.
Success requires calm judgment, professionalism, empathy, and clear communication in high-pressure situations.
You’ll work closely with people across the organization while helping ensure callers receive timely and courteous assistance.
The role offers an opportunity to contribute directly to a responsive and patient-focused healthcare environment.