Director, Business Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Business Operations based in United States.

This role owns workforce management for a major revenue channel, with responsibility for clinician capacity, retention, utilization, and credentialing throughput.
You’ll connect operational performance directly to revenue, gross margin, and unit economics, creating clear visibility into the drivers behind business results.
Working across Clinical, Recruiting, Credentialing, Operations, Finance, Product, Engineering, and Go-to-Market, you’ll influence teams without relying on direct reporting lines.
The position combines hands-on analysis with strategic operational leadership, requiring you to investigate problems, identify root causes, and turn insights into action.
You’ll build repeatable systems for forecasting supply and demand, improving workforce performance, and reducing operational friction as the organization scales.
AI, automation, analytics, and process optimization will be important tools for making workflows more efficient and scalable.
This fully remote opportunity is suited to an execution-oriented operator who is comfortable with ambiguity, owns measurable outcomes, and communicates effectively with senior executives.