Manager, Client Success - Strategic

Manager, Client Success - Strategic at Jobgether scores 20 out of 100 on AI centrality, which makes it a Level 1 role on this board.

Remote (US)leadFull-time

AI in this role

Lead a strategic client success team overseeing adoption, retention, and responsible technology adoption.

ai-safetyclient-successpeople-leadershipaccount-growthstrategic-planning

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Client Success - Strategic based in the United States.

This role leads a team responsible for some of the organization’s most strategic and highest-value client relationships.
You will guide Client Success Managers in delivering measurable value, strong adoption, retention, renewals, and account growth.
The portfolio includes complex stakeholder environments, sophisticated business requirements, and multi-product relationships.
You will work closely with Sales, Product, Services, Legal, Finance, and other teams to address client priorities and escalations.
The role combines people leadership, strategic account oversight, data-driven decision-making, and operational excellence.
You will also champion responsible AI and technology adoption to improve client insights, team productivity, and proactive engagement.
This is a remote-first U.S. role with up to 10% travel and opportunities to lead and develop a high-performing client success organization.