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MastercardPosted today
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Manager - Commercial Partnerships
Manager - Commercial Partnerships at Mastercard scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
New York City, New YorkmidFull time
AI in this role
Manager of Commercial Partnerships focused on operating models, process development, and partnership pipeline management.
partnership-managementprocess-designbusiness-analysisgovernance
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager - Commercial PartnershipsOverviewThe Commercial Partnerships team is looking for a Manager to support opportunities across businesses of all sizes. This role will help design and operate Mastercard’s Global Commercial Partnerships operating model, with a focus on analysis, process development, and operational effectiveness. The Manager will build and maintain the tools, frameworks, and insights needed to prioritize partnerships, improve onboarding, accelerate growth and strengthen governance. The role will help ensure that partnerships are scalable, data-driven, and consistently used across the business.
Role and Responsibilities:
• Partnership Demand & Pipeline Management – maintain and improve tools that track partnership opportunities and pipeline progress with a portfolio view. Create tools that standardize this process and allow for clear prioritization decisioning. Provide clear visibility into partnership priorities, demand trends, and opportunity status.
• Prioritization & Business Analysis – Support the development of insights that allow for improved and informed evaluation of partners and partnership constructs. Turn data and stakeholder input into actionable insights that support decision-making.
• Operating Model & Process Design – Help design, document, and maintain partnership lifecycle processes. Support governance structures and stage-gate frameworks. Ensure process documentation, templates, and tools remain current and are consistently used. Support the testing and refinement of frameworks and processes.
• Onboarding Process Improvement – Support the design and optimization of partner onboarding processes. Identify bottlenecks, inefficiencies, and opportunities for improvement. Help define onboarding timelines, ownership models, tracking mechanisms, and success metrics.
• Performance Tracking & Continuous Improvement – Monitor key performance internal performance indicators such as onboarding timelines, pipeline conversion rates, and adoption metrics. Analyze performance data and provide recommendations to improve processes and outcomes.
• Go to market scalability improvements – support Partnership Go To Market team in building standard tools that accelerate sales and improve partnerships performance including clear goals to measure against such as business cases, and materials needed to boost growth
• Stakeholder Management & Communication – Partner with Partnerships team, and regional and global stakeholders from Commercial to gather requirements and feedback. Communicate updates, changes, and best practices related to the partnership operating model.
All About You:
• +10 years of experience in business strategy, consulting, or other roles focused on solving business problems and driving execution.
• Strong analytical skills with the ability to break down complex issues, identify patterns, and make data-driven recommendations.
• Experience working across multiple teams, functions, and regions in a highly collaborative environment.
• Highly structured, organized and detail-oriented, with a focus on building scalable processes and ensuring consistent execution.
• Strong communication and stakeholder management skills, with the ability to coordinate across diverse groups and drive alignment.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Pay Ranges
New York City, New York: $156,000 - $265,000 USDPrepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Partnership ManagementProcess DesignBusiness AnalysisGovernance
Questions you could be asked
- Tell me about a project where partnership management was part of your work. What did you do?
- Tell me about a project where process design was part of your work. What did you do?
- Tell me about a project where business analysis was part of your work. What did you do?
- Tell me about a project where governance was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Partnership Management, Process Design, Business Analysis, and Governance. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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