Level

ZooxPosted 5d ago

L1

Program Manager, Fleet Readiness & Response

Program Manager, Fleet Readiness & Response at Zoox scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.

Las Vegas, NVseniorFull-time$115k-$150k

AI in this role

Own and scale the national fleet response and centralized dispatch program for a robotaxi service.

program-managementdispatchincident-responsefleet-operationsprocess-design
The Readiness & Response Team keeps Zoox's robotaxi fleet moving. Readiness prepares vehicles for service; Response protects the mission once vehicles are live — recovering vehicles, recovering riders, and coordinating incident response across every market we operate. When a robotaxi needs help on public roads, Response is what gets there, and our dispatchers are the nerve center that makes it happen.
As Program Manager, Response, you own the Response program end to end and lead the centralized dispatch team that runs it. You will not lead crews in the field — market leadership owns field execution. You own dispatch, the recovery vendor network, the metric set, and the standards that make Response work the same way in Las Vegas as it does in Atlanta. This is a builder's role in a program scaling toward a national footprint without scaling headcount at the same rate, and you will spend as much time designing how the work should be done as you will running it.

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Skills and AI tools this role asks for

Program ManagementDispatchIncident ResponseFleet OperationsProcess Design

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where dispatch was part of your work. What did you do?
  3. Tell me about a project where incident response was part of your work. What did you do?
  4. Tell me about a project where fleet operations was part of your work. What did you do?
  5. Tell me about a project where process design was part of your work. What did you do?

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  • List these exact terms on your resume: Program Management, Dispatch, Incident Response, Fleet Operations, and Process Design. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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