Senior Product Manager, Order Quality

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager, Order Quality based in United States.

This role leads the vision, strategy, and execution of products focused on improving fulfillment order quality and customer satisfaction. You will shape experiences that help customers discover items, communicate preferences, and navigate replacement workflows with greater confidence. The position sits at the intersection of customer, shopper, retailer, and operational experiences in a complex physical environment. You will own a product roadmap from discovery through scaled launch, using data and experimentation to drive measurable outcomes. Close collaboration with engineering, design, research, data science, operations, partnerships, legal, and privacy teams will be central to your work. The role also provides an opportunity to explore AI and LLM technologies to improve product experiences. Success will require strong product judgment, analytical rigor, stakeholder influence, and an ability to move quickly while maintaining high standards.