Technical Support Engineer - Digital Marketing

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer - Digital Marketing based in Brazil.

This role provides senior-level technical support across enterprise applications, infrastructure, and cloud-based environments within a global digital marketing organization. You will investigate complex incidents, troubleshoot systems, and help maintain reliable technology operations across distributed teams. The position combines hands-on technical problem-solving with cloud support, incident management, documentation, and operational improvements. You will work with AWS and/or Azure environments while collaborating closely with technical teams and business stakeholders. A key part of the role is identifying recurring issues and contributing to stronger support processes and system reliability. This is a fully remote opportunity suited to an experienced support professional who enjoys solving complex problems in a fast-paced, international environment.