2027 IT Support Engineering Intern, Amazon Operations Technology Solutions

Amazon is hiring a 2027 IT Support Engineering Intern, Amazon Operations Technology Solutions in Johannesburg, South Africa. Level rates it ; you can apply on Level.

AI in this role

At Amazon, we are working to be the most customer-centric company on earth.

The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Operations Intern, working in one of our core businesses, Amazon Operations.

About this internship

Our internships are educational opportunities intended to allow you to discover how we operate. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.

Your internship will put you at the heart of our Operations where you will be part of the journey of one of our many customer's orders.

Key job responsibilities
As an intern on the MEATR Operations Technology Solutions (OTS) team, you will support the team's work across the region.

Responsibilities include:

- IT Infrastructure Support – Assist with planning, deploying, and maintaining IT systems, networks, and end-user devices across fulfillment centers and delivery stations.

- Site Launch & Onboarding – Support the IT workstream for new fulfillment center launches, including network readiness, hardware provisioning, system configuration, and go-live activities.

- Operational Technology Support – Help provide day-to-day IT support for site operations to maintain system availability and minimize downtime.

- Project & Program Coordination – Assist with coordinating IT projects across multiple sites and stakeholders, tracking milestones, and documenting progress.

- Vendor & Stakeholder Coordination – Collaborate with third-party vendors, regional teams, and internal partners to help align on global standards and regional requirements.
Available to commence an internship in Q1 2027.

You should be available for 12 months, full time (40h/week) in Johannesburg.

A day in the life
As an intern, you will be matched to a mentor.

In addition to learning about an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional
development, expand your network, and participate in activities with other interns throughout your internship.

No matter the location of your internship,
we give you the tools to own your project and learn in a real-world setting.

About the team
If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.

• Competitive pay
• Impactful project and internship/role deliverables
• Networking opportunities with fellow interns
• Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
• Mentorship and career development

If you’re successful during your internship, you could be considered for a graduate role after finishing your university studies

Internship length is 12 months, full-time.

Basic qualifications

- Currently enrolled in a Bachelor’s or Master’s Degree with a graduation date of Q1 2027 or a recent 2026 graduate (within the last 6 months)
- Fluent written and verbal communication in English
- Available to complete a full time 12 month internship full time (40h/week).

Preferred qualifications

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

2027 IT Support Engineering Intern, Amazon Operations Technology Solutions at Amazon rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

2027 IT Support Engineering Intern, Amazon Operations Technology Solutions is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in ZA, Johannesburg.
The job was posted on October 7, 2026.
Seniority: intern.
Applications are handled by Amazon. Apply on Amazon