Account Manager, Amazon Vendor Services, AVS

Amazon is hiring an Account Manager, Amazon Vendor Services, AVS in Madrid, Spain. Level rates it ; you can apply on Level.

AI in this role

Manage complex vendor accounts on Amazon, leveraging data analytics and generative AI tools to drive strategic growth and operational excellence.

generative-ai

account-managementstrategic-planningsupply-chaindata-analyticsmarketing

AVS is a paid B2B service that helps strategically grow complex brands on Amazon. As an Account Manager (internally referred to as Senior Brand Specialist), you will own and drive the strategic relationship with a portfolio of complex vendor accounts operating across multiple EU marketplaces. You will navigate the unique dynamics of each market while building unified, customer-centric business plans that create value for both end customers and your vendor partners. You will own your vendors' annual Vendor Growth Plans (VGPs) and be a key contributor to Joint Business Planning (JBP), shaping the 3-year strategic direction alongside your vendors. You will translate performance insights into strategic priorities across four key areas: selection and product lifecycle management, supply-chain and operational excellence, marketing and brand visibility, and commercial performance optimization. You will leverage advanced data analytics and generative AI tools to identify growth opportunities, inform business planning, and develop solutions that balance vendor goals with customer experience. In a fast-evolving environment where data, tools, and customer expectations change rapidly, you will be expected to move with speed, embrace new technologies, and find creative solutions that require novel approaches not yet tested before. . Working cross-functionally with partner teams across Category Management, Supply Chain, Finance, and Marketing, you will lead initiatives that drive sustainable, long-term growth.

Key job responsibilities
- Commercial Performance & Strategic Planning: Own and drive the growth strategy for a portfolio of complex Pan-EU vendor accounts. Develop and own strategic, customer-centric Vendor Growth Plans (VGPs) and contribute to Joint Business Planning (JBP), using data-driven insights to set priorities and create solutions for both end customers and vendor partners.

- Availability & Operational Excellence: Lead Pan-EU supply-chain strategy, driving cost reduction, defect elimination, and operational improvements at scale across your portfolio.

- Marketing & Brand Visibility: Define and execute marketing strategies that drive traffic, conversion, and brand growth. Partner with Amazon Advertising and vendor teams to deliver measurable customer and business impact.

- Selection & Product Lifecycle: Drive strategic selection expansion and product lifecycle management. Identify market gaps, lead new product launches, and ensure the end-customer experience meets the highest bar.

- Cross-functional Leadership: Lead cross-functional initiatives, collaborate with internal teams (Category Management, Supply Chain, Finance, Marketing), and translate insights into actionable recommendations that inform both short-term actions and long-term planning.

- People Development: Act as a mentor and coach to junior team members, supporting their growth and development within the team

A day in the life
Interested in how a day in life of a Brand Specialist looks like? Check out the following videos to gain more insight into the role and team.

1) Brand Specialists at Amazon - Jump Right In

2) Brand Specialists at Amazon. What do they do?

About the team
We're a diverse team of Brand Specialists spread across Europe, united by our mission to drive strategic growth for our vendors. While we collaborate virtually across borders, we maintain strong local connections.

Our culture combines professional excellence with genuine camaraderie. We thrive on knowledge sharing, celebrate successes together, and support each other's growth. Despite working on complex business challenges, we maintain a balanced and inclusive atmosphere where diverse perspectives are valued, and lasting connections are formed.

Join us in shaping the future of vendor partnerships at Amazon.

Basic qualifications

- Bachelor's degree in a relevant field or equivalent work experience
- Speak, write, and read fluently in English
- Experience working with and influencing senior level stakeholders
- Experience leading cross-functional projects and implementing strategic initiatives
- Experience in Retail, FMCG, or a client/vendor-facing environment (sales, negotiation, etc.)
- Experience owning end-to-end account or business performance outcomes
- Advanced proficiency in Excel and data analysis tools

Preferred qualifications

- Experience using generative AI tools to enhance workflows or decision-making, with effective prompting and evaluation practices.
- Ability to make high-quality decisions with speed, even when information is incomplete
- Demonstrated ability to respectfully challenge decisions and advocate for customers using data-driven arguments
- Experience mentoring or developing junior team members
- Comfortable operating in ambiguity and bringing structure to complex, undefined problems
- Knowledge of another European language (preferably German, French, Italian or Spanish)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Account Manager, Amazon Vendor Services, AVS at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Account Manager, Amazon Vendor Services, AVS is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in ES, Madrid.
The job was posted on October 12, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Account ManagementStrategic PlanningSupply ChainData AnalyticsMarketingGenerative AI

Also common in sales jobs at this level

AI agents AWS Machine learning SQL LLM Azure

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where strategic planning was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where data analytics was part of your work. What did you do?
Tell me about a project where marketing was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Account Management, Strategic Planning, Supply Chain, Data Analytics, and Marketing. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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