Level

AmazonPosted 2d ago

Account Manager, RBS, JP Vendor Success Program

Account Manager, RBS, JP Vendor Success Program at Amazon scores 20 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

JP, 1, Sapporomidfull-time

AI in this role

Manage vendor accounts and strategic partnerships while leveraging internal AI tools for operational efficiency.

zoomgenerative-ai
account-managementvendor-managementdata-analysisbusiness-consultingstrategy
日本/中国にあるRBS（リテールビジネスサービス）チームは、Amazonのサイト上での商品管理、および購買活動にとって不可欠な組織です。このチームは、Amazonが、ECマーケットの中で競争力を維持するため、魅力的な価格、豊富な品揃え、正確で詳細な商品情報を、お客様に提供する事をサポートします。 RBSチームの主な役割は、世界中のAmazonのサイト上に、商品カタログを作成し、品揃えをさらに増やしていくこと、そしてそれを支えるベンダーをスケーラブルな方法でマネジメントしていくことです。アマゾンジャパンは世界一豊富な品揃え（セレクション）を実現するために、品揃えの強化に今後も力を入れていきます。私たちRBS VSPチームは中小企業へのビジネスアドバイザーとしてビジネス提案を実施します。お客様の利便性を追求するため、アマゾン内外にあるPrime化されていないあらゆる商品をセレクションに追加し、さらに仕入先からの品揃えの最適化を目指します。

Roles and Responsibilities
プレイングマネージャーとして、大小さまざまなプロジェクトを提案・リードし、参画メンバーをサポートしながら実績を残します。また社内関連部署（事業部長、在庫管理担当者、ウェブ制作担当者、出品者事業担当者、およびマーケティング部門など）と密接に連携し、効率化と高質化を目指しならが、ペイド取引ベンダーのビジネスコンサルティングを実施します。 膨大なデータの中から重要な指標となる要素を特定して動向分析し、ベンダーと継続的なコミュニケーションをとりながら、ビジネス成長を促進するためのコンサルティングを行います。さらに、その実践の中からスケーラブルな手法を模索し、マスアプローチできるプロセスを構築します。

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。
AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。

Key job responsibilities
Manage a portfolio of approximately 20 vendors, providing strategic consulting with strong commitment to both top-line and bottom-line growth.
In addition, Deep understanding of Amazon's key business metrics and the ability to develop appropriate action plans are essential. Must also leverage AI tools to automate operations and drive efficiency.

A day in the life
Day-to-day activities include conducting vendor business meetings via Zoom, preparing supporting materials and presentations, running PDCA cycles to identify growth opportunities, developing strategic plans for further business expansion, and negotiating budgets with vendors.

About the team
Manage P-Rev and VFCC as primary metrics, execute actions to drive vendor growth.
Root Cause Analysis: Perform deep-dive alysis and collabwith vendors to implement solutions.
Growth Initiatives: Develop and execute vendor growth strategies (e.g., selection expansion, traffic improvement, cost negotiation).
Service Execution: Deliver tailored VSP+ service menus across four pillars — Selection, Traffic, Availability, and Conversion.
Program Adoption: Drive adoption of programs such as Subscribe & Save, Advertising, and Deals, providing recommendations to vendors.
Our culture is built on data-driven decision-making, strong vendor partnerships, and a commitment to continuous improvement through PDCA cycles.


Basic qualifications

- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers

Preferred qualifications

- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Skills and AI tools this role asks for

Account ManagementVendor ManagementData AnalysisBusiness ConsultingStrategyZoomGenerative AI

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  1. Tell me about a project where account management was part of your work. What did you do?
  2. Tell me about a project where vendor management was part of your work. What did you do?
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  4. Tell me about a project where business consulting was part of your work. What did you do?
  5. Tell me about a project where strategy was part of your work. What did you do?

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