AmazonPosted 2w ago

Agency Account Manager, Sales Account Management, Large Customer Sales, Amazon Ads

Agency Account Manager, Sales Account Management, Large Customer Sales, Amazon Ads at Amazon scores 37 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

GB, Londonfull-time

AI in this role

Amazon Ads operates at the intersection of advertising and e-commerce, offering advertisers a rich array of innovative advertising solutions across Amazon’s mobile and desktop websites, proprietary
devices and the Amazon DSP. We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners.

We are hiring an Account Manager within our Agency Account Management team to deepen our relationships with key agency partners. This role requires strategic as well as consultative digital expertise to optimise value and impact for
advertisers through their agencies'. You will leverage Amazon’s proprietary data to provide tailored strategies spanning Amazon’s suite of products to meet your customer’s business goals. This role drives customer success through close partnership and innovations with agency development, ad tech, sales, creative and operations teams.

As an Account Manager you are passionate about identifying solutions to complex business problems. You possess proven analytical skills and are able to develop data led recommendations. You work to maximize performance and drive campaign renewal and incremental revenue opportunities. This is a client-facing role that will require you to have proven presentation and sales skills in order to teach new perspectives to our advertisers while driving incremental revenue.

Key job responsibilities
• Use knowledge of Amazon Ads full-funnel ad products and solutions to craft tailored proposals for customers.
• Hit or exceed revenue targets for assigned agency.
• Achieve assigned non-revenue business objectives and goals.
• Own all facets of the account management role for assigned agency, and develop strategic relationships with key points of contact.
• Use first-party and third-party insights to build recommendations to agencies that result in revenue outcomes or increased customer satisfaction in Amazon Ads products.
• Advocate for customers internally, and utilize internal resources, to drive customer success.
• Educate agencies on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights to drive incremental business.

Basic qualifications

- Experience in digital advertising, product marketing, consulting, business development, or other customer-facing role
- Experience reaching and exceeding sales revenue goals
- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience developing customer relationships and influencing key decision-makers
- Experience with written and verbal communication and presentation
- Experience in a fast-paced, high-tech company, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Experience in the advertising, media or agency landscape, and proven track record of reaching and exceeding sales revenue goals via new and existing business
- Able to travel to customer offices

Preferred qualifications

- Experience in business development working with media agencies
- Experience in digital media including display/search advertising, campaign optimization, analytics platforms, client management and business development

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.