Level

Amazon

Amazon Ads Account Manager, Large Customer Sales (LCS)

Amazon is hiring an Amazon Ads Account Manager, Large Customer Sales (LCS). Level rates it ; you can apply on Level.

AI in this role

Manage key advertiser relationships, media strategies, and campaign launches for Amazon Ads large customers.

account-managementmedia-planningforecastingadvertisingclient-relations
Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization, focused on a video-first strategy to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. We are looking for a customer obsessed Account Manager to create strong first impressions with first-time advertisers and support campaign success through insights and reporting. Ads Account Managers play a critical role in our ability to prioritize both quality and speed to launch campaigns and ensure they meet client goals and objectives. In this role, you will partner closely with the Ad Sales account team. You will be responsible for ensuring that campaigns and customers are set up for success. This role requires a high level of operational excellence to ensure our campaigns launch as planned to meet client expectations. This role is highly collaborative, working as an extension of the core account team: Account Executives, Sales Account Managers, and Creative & Campaign Managers.

Key job responsibilities
- Become a knowledgeable partner on Amazon Advertising solutions
- Partner with sales account teams to create media strategies and surface opportunities to improve campaign performance or success
- Manage end-to-end campaign launches including: strategizing and creating initial media plans, forecasting cross-product and cross-channel campaigns for optimal media mix, educating advertisers on ad placement requirements/opportunities
- Work cross-functionally with Sales, Campaign & Creative Managers & Ad Operations to ensure accurate campaign booking and set up.
- Accelerate prospecting of advertiser onboarding and/or reactivation, owning pre-launch campaign activities (i.e. forecasting, media planning)
- Support campaign optimization recommendations and product expansion through cross-channel forecasts, insights, and media proposals showcasing optimal media mix
- Provide sales team with support for prospecting new business by providing inventory forecasts across Amazon Ads suite
- Act as measurement consultant for campaigns based on customer KPIs
- Execute measurement set-up to ensure campaign success
- Partner with sales team to strategically grow partnerships, providing mid-campaign and end-of-campaign reporting and insights, and owning campaign measurement analyses.
- Create campaign reporting using Amazon and third-party data, surfacing any opportunities to improve performance based on client KPIs

A day in the life
You will earn trust and foster frustration-free advertiser experiences by partnering with Amazon sales teams (Account Executives, Sales Account Managers, and Campaign & Creative Managers) to create media proposals for advertisers that are new to Amazon Ads. You will strategize and build media plans aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver reporting and actionable insights that matter to our advertisers. During the pre-sales process, Account Managers create media plans that will meet advertisers campaign goals and KPIs and identify any opportunities for Account Executives to present strategic opportunities, whether that is through measurement or product expansion. You will oversee Amazon first-party and third-party measurement set up pre-launch and the deliver campaign metrics and reporting during and/or after the campaign ends. You will use data to provide account teams with strategic opportunities that they can take to our customers. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.

About the team
This role may support various categories/verticals based upon the needs of Large Customer Sales business. The role still focus especially on Amazon's video activations, including Prime Video Ads and other Streaming TV opportunities. Account Managers work with AEs, AMs, CCMs, AdOps, Measurement, among other teams to ensure flawless campaign execution.

Basic qualifications

- 4+ years of digital advertising and client facing roles experience
- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers

Preferred qualifications

- 5+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Amazon Ads Account Manager, Large Customer Sales (LCS) at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Account ManagementMedia PlanningForecastingAdvertisingClient Relations

Questions you could be asked

  1. Tell me about a project where account management was part of your work. What did you do?
  2. Tell me about a project where media planning was part of your work. What did you do?
  3. Tell me about a project where forecasting was part of your work. What did you do?
  4. Tell me about a project where advertising was part of your work. What did you do?
  5. Tell me about a project where client relations was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Account Management, Media Planning, Forecasting, Advertising, and Client Relations. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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