Area Manager, SSD

AI in this role

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations as an Area Manager.
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a sort center environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

Key job responsibilities
· Lead, manage, and develop a team of 20 to 60 Amazon Associates
· Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
· Create, manage, and support recognition and communication programs
· Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
· Ensure procedures are followed for building security and product loss prevention
· Partner with the management team to establish and maintain quality control standards
· Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality

Job Elements
Must be able to perform the following tasks, with or without reasonable accommodation:
· Stand/walk for up to 10-12 hours
· Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length
· Access all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation)
· Regularly bend, lift, stretch and reach both below the waist and above the head
· Lift and move items up to 49 pounds
· Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

A day in the life
Must be able to perform the following tasks, with or without reasonable accommodation:
· Stand/walk for up to 10-12 hours
· Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length
· Access all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation)
· Regularly bend, lift, stretch and reach both below the waist and above the head
· Lift and move items up to 49 pounds
· Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Basic qualifications

- 1+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Bachelor's degree

Preferred qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we score this

Area Manager, SSD at Amazon scores 36 out of 100 for how much of the daily work is AI. That makes it AI Level 1 of 4 (Little AI). The level is about AI in the job, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.