Level

Deutsche Bank

Asset Services (Fixed income / Claims/Redemptions)​, NCT

AI in this role

Manage asset services processing including fixed income claims, redemptions, reconciliations, and team supervision.

asset-servicesfixed-incomereconciliationclaims-processingrisk-management

Job Description:

Job Title: Asset Services (Fixed income / Claims/Redemptions)​, NCT

Location: Pune, India

Role Description

The process involves input, investigation, and correction where we have discrepancies related to accrual processing, Record Date balancing and Payments processing to institutional counterparties on traded stock positions, stock lending positions, and client positions over the EX and record date for Voluntary & Mandatory Corporate Actions.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy

  • Gender neutral parental leaves

  • 100% reimbursement under child care assistance benefit (gender neutral)

  • Sponsorship for Industry relevant certifications and education

  • Employee Assistance Program for you and your family members

  • Comprehensive Hospitalization Insurance for you and your dependents

  • Accident and Term life Insurance

  • Complementary Health screening for 35 yrs. and above

Your key responsibilities

  • Liaising between DBOI & onshore / nearshore partners
  • The candidate should also be able to handle huge volumes and escalate issues at the right time to the Team Manager / Onshore Clients
  • Process day to day activities within set benchmarks with minimal error. Activities may include
  • Reconciliation of trade positions / books for entitlements
  • Booking of new positions in various DB systems
  • Chasing counterparties on claims & initiating payments
  • Post pay date reconciliation & File Closure
  • Spend 50-60% of the time in actual transaction processing. To supervise day to day deliverables of the process/sub-process assigned. Will be the first escalation for exceptions & aged breaks.
  • Processing & supervising sub-processes and ensure accuracy as per the SLA / benchmarks.
  • Work allocation to PEs, received through system queues & E-mail requests
  • Candidate needs to ensure that the relevant controls are executed & be responsible for 4 eyes.
  • Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build robust control environment. Ensure there are no KPI miss, Breaches & Violation.
  • To keep Team Manager informed of the exceptional occurrences, to enable appropriate action and also responsible for managing the team in his/her absence.
  • Leave Management for entire Team
  • Candidate will be required to train this function to other acceptable candidates, so must possess training skills.

Primary Working Relationships

  • Internal clients, Event Management, Client Services Group
  • Brokers/Clients and Custodians contact via Phone and or Email
  • Other internal teams onshore, near shore & offshore
  • Operations Control on break issues Bangalore/London/Franfurt/Jacksonville/Pune

Your skills and experience

  • 4 to 5 years experience in Investment Banking Operations / Custody Operations with at least 2-3 years of experience Fixed income / Claims/Redemptions or Income experience
  • Strong Corporate Actions knowledge
  • Comfortable dealing with multiple stakeholders and complex situations.
  • Strong English written & verbal skills required.
  • Ability to converse clearly with internal and external staff via telephone and written communication
  • Proficient in Microsoft Office applications
  • Be willing to work in relevant geography business hours
  • Ready to travel as and when required
  • Be willing to work in shifts

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

  • Training and development to help you excel in your career

  • Coaching and support from experts in your team

  • A culture of continuous learning to aid progression

  • A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

How we rate this

Asset Services (Fixed income / Claims/Redemptions)​, NCT at Deutsche Bank rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Asset ServicesFixed IncomeReconciliationClaims ProcessingRisk Management

Questions you could be asked

  1. Tell me about a project where asset services was part of your work. What did you do?
  2. Tell me about a project where fixed income was part of your work. What did you do?
  3. Tell me about a project where reconciliation was part of your work. What did you do?
  4. Tell me about a project where claims processing was part of your work. What did you do?
  5. Tell me about a project where risk management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Asset Services, Fixed Income, Reconciliation, Claims Processing, and Risk Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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