MashreqAssociate - Retail Operations.COE Pak-Retail Operations-Ops.Operations Group-PAKCOE
AI in this role
Key Result Area
Centralized Account Management
Processing of Centralized Accounts Management Unit (CAM) activities to ensure that Policies, Procedures and delivery standards are met which ultimately should reflect in satisfactory Audit Rating and acceptable level of customer satisfaction.
Review account opening forms and other relevant documents to set up/maintenance of PVT/SME customers.
Review, verify and process customer requests for Online banking products and services through internet and Mobile phone in order to protect bank risk and ensure error free set up.
Activate and process all types of accounts and Online banking products and services efficiently to provide value added services and support to marketing and sales teams.
Adherence to the defined SLA and Productivity
To process cases with 99% accuracy. Nil Escalations
How we rate this
Associate - Retail Operations.COE Pak-Retail Operations-Ops.Operations Group-PAKCOE at Mashreq rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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