Bloomberg On-Site Support Specialist (BOS)

Bloomberg is hiring a Bloomberg On-Site Support Specialist (BOS) in New York, United States. It pays $70k-$95k a year and Level rates it ; you can apply on Level.

AI in this role

Provide on-site technical infrastructure support, desktop troubleshooting, and network maintenance for Bloomberg clients in New York.

linuxmacoswindows

desktop-supportnetwork-troubleshootinghardware-installationtcp-iplanwan

As a Support Specialist with the Bloomberg On-Site Support (BOS) team in New York, you’ll play a critical role in ensuring the reliability and performance of Bloomberg’s technology infrastructure. You’ll support Bloomberg clients across the New York area, providing hands-on expertise ranging from desktop support to complex network troubleshooting, NODE site support, and IDF equipment management.
This is a highly visible, client-facing role that blends strong technical skills with exceptional service and adaptability in a fast-paced environment.

The Role
Join our dynamic Bloomberg On-Site Support (BOS) team based out of our New York City headquarters. As a Support Specialist, you’ll provide on-site support to Bloomberg clients, partnering closely with internal teams and external stakeholders to deliver seamless technical solutions.
This role requires flexibility in working hours to support client needs, critical implementations, maintenance windows, and time-sensitive issues. While the position is primarily aligned to standard business hours, candidates must be willing and able to adjust their schedule as business demands require.

We’ll trust you to bring the following:

Experience: 3+ years of relevant technical support experience
On-Site Support: Deliver high-quality, hands-on support for the installation and servicing of critical servers, routers, appliances, computers, and IDF equipment, including rack-and-stack of routers and switches, patching, and physical connectivity. This may include early morning, evening, or occasional off-hours work to minimize client disruption and support critical deployments
Order Management & Implementation: Support order management and implementation processes, working closely with clients and the Sales Department to ensure successful delivery
Adaptability & Availability: Demonstrated ability to thrive in a fast-paced, evolving environment, with the flexibility to adjust working hours as required to meet business and client needs
Customer Service Focus: Provide exceptional client service, supporting account management tasks such as license activation, software support, and issue resolution.

Technical Expertise:

Proficiency with Linux-based platforms, including console access to routers for service or new installations
Strong troubleshooting skills across Windows and Mac environments, covering software, hardware, and networking issues
Networking Knowledge: Solid understanding of networking concepts including LAN, WAN, TCP/IP, DNS, BGP, and subnetting.
Vendor Management: Partner with vendors and consultants to ensure efficient and timely service delivery.
Documentation: Maintain detailed and accurate records of all work using Bloomberg’s proprietary ticketing systems.
Multitasking: Ability to manage multiple tasks simultaneously with strong attention to detail.

We’d love to see:

Desktop Support: Strong troubleshooting skills across both Mac and PC environments
Mobile Support: Experience supporting mobile devices, including Android and iOS platforms
Audio-Visual (AV) Support: Hands-on experience setting up and supporting AV equipment for meetings and presentations
Network & IDF Equipment: Experience supporting and maintaining network infrastructure, including routers, switches, servicing, patching, and IDF equipment
Order Management: Ability to manage orders end-to-end, from implementation through client delivery, ensuring accuracy and timeliness.

Salary Range = 70,000 - 95,000 USD Annual + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.

How we rate this

Bloomberg On-Site Support Specialist (BOS) at Bloomberg rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Bloomberg On-Site Support Specialist (BOS) is an open job at Bloomberg.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $70k-$95k a year.
The role is based in New York, New York, United States of America.
The job was posted on October 7, 2026.
Seniority: mid.
Applications are handled by Bloomberg. Apply on Bloomberg

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Desktop SupportNetwork TroubleshootingHardware InstallationTcp IpLanWanLinuxMacos

Questions you could be asked

Tell me about a project where desktop support was part of your work. What did you do?
Tell me about a project where network troubleshooting was part of your work. What did you do?
Tell me about a project where hardware installation was part of your work. What did you do?
Tell me about a project where tcp ip was part of your work. What did you do?
Tell me about a project where lan was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Desktop Support, Network Troubleshooting, Hardware Installation, Tcp Ip, and Lan. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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