Level

Wolt

Category Specialist (WM)

Wolt is hiring a Category Specialist (WM) in Athens, Greece. Level rates it ; you can apply on Level.

AI in this role

Coordinate category management processes, supplier communications, and administrative tasks using e-commerce systems and AI-enabled tools.

ai-tools
e-commercecoordinationretailadministrative-support

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we’re building technology that makes life in local neighborhoods simpler. Wolt Market is our online grocery business, bringing customers a curated range of everyday essentials quickly and reliably.

The Category Team shapes the assortment, promotions and supplier collaboration behind that experience. As a Category Specialist, you will be the operational backbone of the team ensuring promotional plans, data, communication and follow-ups move accurately and on time.

What you’ll be doing

This is a hands-on coordination role at the centre of the Category Team. You will work closely with Category Managers, suppliers and internal stakeholders to keep commercial activities organised, accurately documented and delivered on schedule.

Day-to-day in this role you’ll:

  • Coordinate the collection, follow-up and communication of promotional plans with suppliers.
  • Maintain accurate trackers, files and timelines for promotions, campaigns and category initiatives.
  • Support Category Managers with administrative and executional tasks, including supplier and SKU-related processes.
  • Act as a key point of contact between suppliers, Category Managers and internal teams, ensuring clear and timely activation of Promo Plan.
  • Support post-campaign reporting and the preparation of materials used to evaluate promotions and commercial activities.
  • Use systems, reporting tools and AI-enabled tools to improve accuracy, visibility and day-to-day efficiency.

Our humble expectations

We are looking for a highly organised and proactive team player who enjoys working in a fast-moving e-commerce environment.

  • Experience in a coordination, commercial support, e-commerce or retail or FMCG role.
  • Strong organisational skills, attention to detail and the ability to manage multiple priorities and deadlines.
  • Clear and professional written and verbal communication skills in Greek and English.
  • Confidence working with Excel or Google Sheets, PowerPoint and everyday office tools.
  • Comfort using systems and reporting tools, with curiosity and willingness to adopt AI and automation tools.
  • A collaborative and hands-on approach, with the motivation to learn and grow in a commercial environment.

What’s in it for you

You’ll gain broad exposure to the commercial engine of a fast-growing online grocery business and work closely with Category Managers, suppliers and cross-functional teams. This role offers a strong foundation to build commercial, analytical and operational skills while helping shape more efficient ways of working through data, systems and AI.

Next steps

We review applications on a rolling basis. The recruitment process will include an initial conversation with Talent Acquisition, an interview with the hiring team and a practical assessment or working session relevant to the role. The Talent Acquisition team will guide you through the process and share the details at each stage.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

How we rate this

Category Specialist (WM) at Wolt rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

E CommerceCoordinationRetailAdministrative SupportAI Tools

Questions you could be asked

  1. Tell me about a project where e commerce was part of your work. What did you do?
  2. Tell me about a project where coordination was part of your work. What did you do?
  3. Tell me about a project where retail was part of your work. What did you do?
  4. Tell me about a project where administrative support was part of your work. What did you do?
  5. Walk me through how you've used AI Tools in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: E Commerce, Coordination, Retail, Administrative Support, and AI Tools. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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