DoctolibParis, Paris, France
just now
AmazonPosted 1d ago
L1
City Manager, External Fulfillment
City Manager, External Fulfillment at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
SA, Riyadhmidfull-time
AI in this role
Manage site operations, ensure compliance with standards, and drive process improvements across external fulfillment locations.
operations-managementprocess-improvementstakeholder-managementauditingdata-analysis
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our External Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the External Fulfillment team as a City Manager.
Key job responsibilities
Key job responsibilities
1. Monitor operations of the assigned sites and suggest & deploy improvements
2. Identify useful data accumulated from multiple sources and take necessary actions
3. Foresee implications based on current data and trends
4. Be organized and prompt in notifying the situation, problem solve and recur prevention
5. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
6. Train & direct associates for action and conformance of norms & practices
7. Audit the sites for various operational conformances, restrictions and norms
8. Conduct audits on based on SOPs, analyze data and propose features focusing on improving the Seller experience
A day in the life
As City Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve Adherence to Amazon Standards and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up, support, audit and monitor operations.
Basic qualifications
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
Preferred qualifications
- Bachelor's degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Operations ManagementProcess ImprovementStakeholder ManagementAuditingData Analysis
Questions you could be asked
- Tell me about a project where operations management was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
- Tell me about a project where auditing was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Operations Management, Process Improvement, Stakeholder Management, Auditing, and Data Analysis. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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