Client Due Diligence (CDD) Quality Assurance Analyst- 8-Month Fixed-Term Contract

Purpose of the role

To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution. 

Accountabilities

• Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.
• Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.
• Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.
• Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.
• Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.
• Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Client Due Diligence (CDD) Quality Assurance Analyst at Barclays on an eight-month fixed-term contract, working within a collaborative team responsible for reviewing Private Banking client files across the full client lifecycle. In this role, you will analyse CDD, KYC customer documentation, assess transactions and account activity, verify that evidence is complete and accurate, and identify documentation gaps, control failures, complex ownership structures and financial crime red flags. You will carry out quality assessments and sampling against internal standards, service level agreements and regulatory requirements, working closely with Financial Crime, Second Line of Defence, bankers and other business stakeholders to escalate complex risks and communicate quality assurance findings.

To be successful as a CDD Quality Assurance Analyst, you must have the following essential skills:

• Extensive experience in Quality Assurance, Quality Control, CDD/KYC operations or Financial Crime investigations within banking.
• Strong analytical skills to review Private Banking documents, transactions and account activity, identifying gaps, unusual patterns and financial crime red flags.
• Ability to assess CDD, KYC and high-risk customer files, including complex ownership structures, against internal policies and regulatory requirements.
• Strong knowledge of AML, counter-terrorist financing and sanctions, with the ability to document findings and escalate complex risks clearly.
• Experience conducting quality assessments and sampling against internal standards, service level agreements and regulatory requirements.
• Ability to communicate findings and collaborate with Financial Crime, Second Line of Defence and business stakeholders.

Some other highly valued skills may include:

• Experience within Private Banking or Wealth Management, with exposure to complex client structures and higher-risk profiles.
• A continuous improvement mindset, with the ability to identify recurring documentation or control issues and recommend practical enhancements.
• A methodical approach to investigations, with sound judgement when reviewing complex or incomplete information.

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology capabilities, as well as job‑specific technical skills.

This role is based in Geneva.