Client Support Specialist - Fund Accounting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Support Specialist - Fund Accounting based in Canada.

This role supports clients using specialized software solutions, with a particular focus on fund accounting and financial workflows.
You will become a trusted product resource, helping clients resolve questions efficiently through phone, chat, and email.
The position combines client service, accounting knowledge, software expertise, and collaborative problem-solving.
You will work closely with internal teams to investigate issues, coordinate solutions, and escalate technical matters when needed.
You will also contribute to training, documentation, process improvements, and consistent support experiences across the organization.
The role offers the opportunity to deepen your expertise in financial software while working in a remote-first, growth-oriented environment.
Success in this position requires accuracy, responsiveness, curiosity, and a genuine commitment to client satisfaction.