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Lyra HealthPosted 3d ago

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Clinical Operations Consultant

Clinical Operations Consultant at Lyra Health scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.

MumbaimidFull-time

AI in this role

Manage clinical operations, clinic logistics, clinician onboarding, and intake workflows for a mental health platform.

clinical-operationshealthcare-administrationschedulingcompliance
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
The Clinical Operations Associate serves as the primary operational backbone for Lyra's onsite clinic network, customer training initiatives, and intake workflows in India. Reporting to the Network Operations Manager, this role oversees end-to-end clinic logistics, clinician onboarding, shift rotas, and appointment turnaround times while managing client and affiliate escalations. Additionally, the position drives customer training request intake, handling feasibility assessments, scheduling, platform setup, and post-session feedback evaluation. Requiring a clinical background—such as a degree in Psychology, Counseling, or Social Work—and at least two years of healthcare administrative experience, the associate ensures operational compliance, seamless cross-functional communication, and data accuracy across all service delivery channels.

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A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Clinical OperationsHealthcare AdministrationSchedulingCompliance

Questions you could be asked

  1. Tell me about a project where clinical operations was part of your work. What did you do?
  2. Tell me about a project where healthcare administration was part of your work. What did you do?
  3. Tell me about a project where scheduling was part of your work. What did you do?
  4. Tell me about a project where compliance was part of your work. What did you do?

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  • List these exact terms on your resume: Clinical Operations, Healthcare Administration, Scheduling, and Compliance. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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