Commercial Banking Portfolio Manager

About this role:

Wells Fargo is seeking a Commercial Banking Portfolio Manager

In this role, you will:

• Research complex credit investigations and diverse credit information for loans
• Identify opportunity for process improvements within scope of responsibilities or functional area
• Review and identify basic operational assignments that require research, evaluation, and selection of alternatives while exercising independent judgement to guide medium risk deliverables
• Present recommendations for resolving complex situations and exercise independent judgement while developing expertise in the function, policies, procedures, and compliance requirements
• Collaborate and consult with functional colleagues, internal partners, and stakeholders including internal as well as external customers

Required Qualifications:

• 2+ years of Commercial Banking Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Post‑graduate qualification in Finance, Banking, Economics, or Accounting, or equivalent (MBA, CA, CMA, or similar).
• 2+ years of commercial credit experience across diversified asset classes.
• Strong ability to interpret credit policies and procedures and translate them into clear, system‑enabled execution guidance for business users.
• Demonstrated experience working with cross‑functional stakeholders to resolve issues related to credit workflows, data capture, and system navigation.
• Proven capability to synthesize information from multiple sources (policies, procedures, borrower data, system outputs) into clear, structured responses or templates.
• Strong stakeholder communication skills, with the ability to explain complex credit or system concepts clearly and concisely.
• The incumbent will work directly with Commercial Banking Market Coverage and Specialized Industries nCino end-users, answering their questions about how to accomplish credit tasks most efficiently within the system and in compliance with business process and credit policies
• Work with CB OPMT product team to identify end-user pain points and obstacles as well as provide ongoing feedback related to trends and workarounds, and suggest potential solutions
• Serve as part of the ongoing User Acceptance Testing (UAT) group that completes extensive system testing prior to each quarterly release
• Review line of business and product team nCino procedures and job aides prior to publication for accuracy, provide feedback regarding ease of use and understanding

Required AI Skills and Competencies:

• Understanding and Application of AI Tools: Ability to leverage AI platforms (e.g., Microsoft Copilot, GitHub Copilot, Tachyon, Agentspace) for routine tasks such as summarizing information, drafting content, and analyzing data, while maintaining human oversight.
• Critical Thinking: Ability to interpret AI outputs, validate insights, and make informed business decisions.
• Responsible AI Use: Awareness of ethical considerations, data privacy, and compliance when using AI solutions.
• Adaptability and Continuous Learning: Commitment to upskilling and staying current with emerging technologies.

Job Expectations

• Exposure to nCino (Salesforce‑based) or similar commercial credit systems, including user enablement, process optimization, or system adoption.
• Prior involvement in User Acceptance Testing (UAT), system releases, or change management initiatives for credit or risk platforms.
• Strong business writing skills, especially related to credit documentation, procedures, job aids, or user guidance.
• Intermediate to advanced Excel proficiency, including data analysis and validation.
• Experience identifying process inefficiencies, workarounds, or user pain points, and partnering with stakeholders to recommend scalable, sustainable solutions.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.