ASMLCS - DUV Field Service Engineer - Kaohsiung
ASML is hiring a CS - DUV Field Service Engineer - Kaohsiung. Level rates it ; you can apply on Level.
AI in this role
Execute regular and irregular maintenance, problem analysis, and repairs for ASML semiconductor systems as a Field Service Engineer.
Context
The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.
The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision.
Requirements
Experienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.
Experienced in technical industry is required and/or semiconductor industry experience prefered.
Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software.
Has complete knowledge on product functionality of the main modules/sub-modules.
Responsibilities
Problem analysis and approach
Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.
Problem handovers and routing
Handover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).
Repairs
Use tools, replace parts, improve settings, to execute repairs and standard service actions independently.
Procedures
Based on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure.
Training / advice
Explain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed
Process Optimization
Signal gaps and improvement opportunities and reports it to the relevant stakeholders
Knowledge build-up and transfer
Maintain and broaden own knowledge, shares best known methods within the work group.
Coaching
Provide appropriate support and assistance to less experienced engineers on first tasks.
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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How we rate this
CS - DUV Field Service Engineer - Kaohsiung at ASML rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- What's a project where you used Data Analysis Tools hands-on?
- Walk me through how you've used Spreadsheet in your day-to-day work.
- What are the limits of Presentation Software that you've run into, and how did you work around them?
Adapt your resume
- List these exact terms on your resume: Data Analysis Tools, Spreadsheet, and Presentation Software. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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