ThalesCustomer Front-Office Representative Intern
Thales is hiring a Customer Front-Office Representative Intern in Beijing, China. Level rates it ; you can apply on Level.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- The posting mentions Sap, Office Software and customer support among its tools and skills.
- Level classes it as an internship.
- Thales has 2,900+ other open roles on Level.
- This posting went up within the past week.
AI in this role
Customer front-office representative intern responsible for handling shipment updates, repair quotations, and process improvements.
Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
The Group introduced its aerospace business to China in 1964, and is recognized as a trusted partner for long-term cooperation with the Chinese aviation industry. In cybersecurity and digital identity, Thales has also successfully applied its advanced technologies to mobile communications, fintech, automotive connectivity and software monetization, etc. Thales employs more than 800 people with offices located in 7 cities across China. With R&D centers and innovation hubs established in Beijing, Dalian and Hong Kong, Thales is committed to developing innovative solutions for its customers.Responsibilities:
- Daily update receiving and shipment information on the customer's portal for all customers.
- To create repair quotation and ensuring timely upload to customer's portal for CES GCSS QSEB only.
- Daily check the quotation acceptance on the customer's portal and approve in SAP for CES GCSS products.
- Daily upload the quotation into CHH & CSN's portal for ASW & GCSS products.
- Assist in trials, team and roll-out of projects
- Assist/Lead in the implementation and execution of new process/way-of-work.
- To perform time-study of work processes, presenting reports and statistics
- To propose process improvements in physical or data flow, participate/help in Kaizen activities.
Requirements:
- Junior colleges
- Good communication and interpersonal skills
- Proactive in providing assistance to team members
- Proficient with office software
#LI-JL1
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
How we rate this
Customer Front-Office Representative Intern at Thales rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where customer support was part of your work. What did you do?
- Tell me about a project where order processing was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where data entry was part of your work. What did you do?
- Tell me about a project where reporting was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Customer Support, Order Processing, Process Improvement, Data Entry, and Reporting. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.
Get new AI jobs by email
One email a week with the new AI jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step