Customer Order Specialist

Philips is hiring a Customer Order Specialist. Level rates it ; you can apply on Level.

Level's read on this job

Uses AI ●●○○ is how Level rates this role: an ordinary role that requires AI tools.
The posting mentions ChatGPT, Copilot and Sap among its tools and skills.
Level classes it as a junior role.
Philips has 782 other open roles on Level.
This posting went up in the last few days.

AI in this role

Manage sales orders, logistics, and reporting while leveraging optional AI assistant tools for operational efficiency.

chatgptcopilotsapexcel

order-processingsupply-chainlogisticsdata-analysis

Job Title

Customer Order Specialist

Job Description

Customer Order Specialist

Manage sales orders to ensure the customer receives the products ordered at the right time and in the right place by handling efficient and effective order flow from the moment of receipt and processing up to delivery of goods and after sales

Your role:

Validate and process sales orders, including manual handling for customers without EDI.
Check order availability, prepare delivery proposals, and liaise with the Supply planning team.
Screen complex orders for technical and commercial accuracy.
Manage special orders and combined shipments, ensuring on-time delivery
Provide daily analysis, weekly root cause reports, and monthly order receipts and sales reports.

You're the right fit if:

You have a Bachelor's Degree in Management, Logistics, International Business or an equivalent academic field.
You have +1 year of experience in order processing, account management or an equivalent mix of professional experience and academic studies.
Your skills include knowledge in SAP. Proficient in Excel (V-look ups, IF and Pivot Tables). Preferably to have knowledge on AI Systems such as Copilot or ChatGPT.
May be required to work overtime and/or during Panamanian holidays, based on business &/or departmental needs.
Able to efficiently communicate in the English language.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

How we rate this

Customer Order Specialist at Philips rates 40 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Customer Order Specialist is an open job at Philips.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in Ciudad de Panama.
The job was posted on October 16, 2026.
Seniority: junior.
Applications are handled by Philips. Apply on Philips

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Order ProcessingSupply ChainLogisticsData AnalysisChatGPTCopilotSapExcel

Questions you could be asked

Tell me about a project where order processing was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Walk me through how you've used ChatGPT in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Order Processing, Supply Chain, Logistics, Data Analysis, and ChatGPT. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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