Level

AmazonPosted 1d ago

Delivery Partner Manager, AE, MEATR DSP

Delivery Partner Manager, AE, MEATR DSP at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

AE, Dubaimidfull-time

AI in this role

Guide last mile delivery service partners to scale and optimize their operations as a Delivery Partner Manager.

business-coachingoperations-managementdata-analysisvendor-management
Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time.

The Business Coach manager finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Business Coach manager work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.


Key job responsibilities
The Business Coach managers partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world.

The Business Coach manager will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. The Business Coach manager will collaborate with an integrated internal team of Station Operations Managers, Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. The Business Coach manager support owners by removing obstacles and improving financial, operational, and safety practices at the network level. The Business Coach manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.

On a daily basis, the Business Coach manager is responsible for:

Supporting owners as they onboard to the program and prepare to launch.
Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods.
Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights.
Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.
The role is based out of our corporate office locations in Dubai,AE

Basic qualifications

- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers

Preferred qualifications

- 2+ years of mentoring, leading and coaching experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Skills and AI tools this role asks for

Business CoachingOperations ManagementData AnalysisVendor Management

Questions you could be asked

  1. Tell me about a project where business coaching was part of your work. What did you do?
  2. Tell me about a project where operations management was part of your work. What did you do?
  3. Tell me about a project where data analysis was part of your work. What did you do?
  4. Tell me about a project where vendor management was part of your work. What did you do?

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  • List these exact terms on your resume: Business Coaching, Operations Management, Data Analysis, and Vendor Management. An applicant tracking system matches the wording, not the idea.
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