Director, ES Strategic Initiatives, GTM

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Director, COO Strategic Initiatives to support the SVP, Employee Success Business Partner for our COO go-to-market organization — spanning sales, professional services, customer success, and partners. This role will operate as a true thought partner and force multiplier, turning strategy into execution across an ES team support a 52,000-person global organization. The ideal candidate combines strong operational rigor with strategic judgment, is comfortable navigating ambiguity across a large, matrixed, global footprint, and can move fluidly between big-picture people strategy and detailed execution.

Responsibilities:

• Act as a trusted advisor and extension of the SVP, EBP providing insight, analysis, and strategic counsel across ES priorities for the COO and GTM organization
• Drive the operating rhythm for the ESBP team — leadership meeting cadences, agendas, decision tracking, and follow-through
• Own creation and management of the team's strategic planning framework (V2MOM), tracking and reporting progress quarterly, and supporting org design planning
• Partner with the SVP, ESBP to set, manage, and drive top priorities; help translate strategic goals into clear, actionable workstreams across sales, professional services, customer success, and partners
• Lead and coordinate strategic initiatives across the broader team, ensuring connectivity and consistency across global regions and functions
• Prepare executive-level materials — briefings, presentations, and communications — for leadership meetings, business reviews, and org-wide updates
• Manage cross-functional communications, ensuring alignment and timely information flow across a globally distributed team
• Represent the SVP in internal meetings and forums as appropriate; act as a proxy in driving alignment across stakeholders
• Lead special projects and change initiatives spanning the broader people strategy, including org health, workforce planning, and transformation efforts
• Exercise sound judgment, discretion, and confidentiality in handling sensitive organizational and people-related matters

Experience / Skills Required:

• 8+ years in a combination of management consulting, HR/people strategy, sales/business operations, or chief of staff roles
• Demonstrated ability to structure complex, ambiguous problems and drive them to resolution with minimal guidance
• Exceptional written and verbal communication skills, with strong executive presentation ability
• Proven experience partnering with and influencing senior executives without direct authority
• Strong program and project management skills; ability to run multiple concurrent workstreams across a large, matrixed, global organization
• Ability to work across time zones and cultures, ensuring alignment and connectivity across a globally distributed team
• Highly organized with strong attention to detail, balanced with the ability to zoom out to the strategic picture
• Comfortable in a fast-paced, fluid environment with shifting priorities
• Experience with V2MOM or comparable strategic planning frameworks a plus

Experience / Skills Desired:

• Prior HR/Employee Success or People strategy experience
• Experience supporting go-to-market organizations (sales, professional services, customer success, or partners)
• Familiarity with Workday, Tableau, or similar HR analytics tools
• Comfortable with AI- experimentation, buliding use cases, etc.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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