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JobgetherPosted today

Director of Operational Efficiency

Director of Operational Efficiency at Jobgether scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Remote (US)seniorFull-time

AI in this role

Lead operational improvement initiatives, system migrations, and automation projects for retirement plan administration.

process-improvementproject-managementsystem-migrationautomationchange-management

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Operational Efficiency based in United States.

This role will lead a portfolio of operational improvement initiatives designed to make retirement plan administration more accurate, scalable, and efficient.
You will identify operational pain points and translate them into technology, process, and system improvements with measurable business impact.
The position combines deep retirement plan administration expertise with hands-on transformation, project management, and technology adoption.
You will lead system migrations, improve data quality, introduce automation, and drive adoption of new tools across diverse operational teams.
Working closely with Administration, Product, Technology, Transformation, and CRM teams, you will help shape a roadmap for continuous improvement.
The role offers significant ownership over how processes evolve and how technology is embedded into day-to-day operations.
This is an opportunity for an experienced operations leader to modernize complex workflows in a fast-paced, high-accountability environment.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Process ImprovementProject ManagementSystem MigrationAutomationChange Management

Questions you could be asked

  1. Tell me about a project where process improvement was part of your work. What did you do?
  2. Tell me about a project where project management was part of your work. What did you do?
  3. Tell me about a project where system migration was part of your work. What did you do?
  4. Tell me about a project where automation was part of your work. What did you do?
  5. Tell me about a project where change management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Process Improvement, Project Management, System Migration, Automation, and Change Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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